Why Office 365 & Google Workspace Bans Are Killing Your Outreach
"Your account has been suspended for suspicious activity." It's the notification every founder dreads.
The Crackdown
Google and Microsoft have declared war on bulk senders. They are using AI to detect "non-human" patterns. Sending 100 emails in an hour with the same subject line? Flagged.
The "Load Balancing" Solution
You don't need to stop sending. You need to spread the load.
Instead of sending 200 emails from 1 account, we send 20 emails from 10 accounts.
- Account A sends 20.
- Account B sends 20.
- ...
To Google, this looks like normal human behavior. TenX sets up this entire infrastructure for you so you can send high volumes without tripping the alarms.
The "Human Behavior" Algorithm
Google's AI is looking for bot-like patterns: 0.1 second timestamps between sends, no scrolling, no opening of incoming mail.
Our warmup networks simulate real human interaction. The AI "reads" emails (stays on page for 30s), scrolls to the bottom, and even marks emails as "Important." This tricks the algorithm into categorizing your sending activity as human, not automated.
Recovery: What to Do If You Get Banned
First, don't panic. There is an appeal process, and about 30% of accounts get restored. But more importantly: burn the sub-domain and move on.
This is why we buy 10 domains for our clients. We expect 1-2 casualties of war per year. We have backups warm and ready to rotate in instantly. "Redundancy is Reliability." if you rely on one domain, you have a single point of failure.