Terms of Service

1. Acceptance of Terms

By accessing and using the website and services provided by TenX Cold Email ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

TenX Cold Email provides cold email infrastructure setup, lead generation strategies, and related consulting services. We also offer free tools such as the Copy Checker and DNS Checker for educational purposes.

3. User Responsibilities

You agree to use our services and tools only for lawful purposes. You represent that you are of legal age to form a binding contract. You act as the admin of your own infrastructure and are responsible for compliance with anti-spam laws (CAN-SPAM, GDPR, etc.) when sending emails.

4. Intellectual Property

The content, organization, graphics, design, compilation, and other matters related to the Site are protected under applicable copyrights and other proprietary rights. The copying, redistribution, use, or publication by you of any such matters or any part of the Site is strictly prohibited.

5. Disclaimer of Warranties

Our tools (Segments Generator, DNS Checker, Copy Checker) are provided "as is" without warranty of any kind. While we strive for accuracy, we do not guarantee that the results will ensure 100% deliverability or prevent spam folder placement, as these depend on third-party providers (Google, Microsoft, etc.).

6. Limitation of Liability

In no event shall TenX Cold Email be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or tools. Consider our tools as advisory only.

7. Payment & Refunds

For paid infrastructure setup services, terms will be outlined in your specific service agreement or invoice. Generally, due to the labor-intensive nature of setup, refunds are not issued once substantial work has commenced.

8. Changes to Terms

We reserve the right to modify these terms from time to time at our sole discretion. Your continued use of the Site constitutes your acceptance of such changes.

9. Contact Information

If you have any questions about these Terms, please contact us at support@tenxcoldemail.com.