Back to Case Studies
User Guest Logo
SaaS / Hospitality
International Growth + Automation

The "Local-First" System: 5+ New Markets with Zero Manual Work

New Markets

5+

CRM Sync

100%

Hours Saved

20/wk

Lead Volume

2x

The Challenge: Going Global

User Guest, a smart hotel website notification tool, had conquered their local market but faced a ceiling. They needed to expand into new countries to keep growing.

However, their existing outreach process was manual and fragmented:

  • Localization Nightmare: Sending generic English emails to non-English speaking markets resulted in poor response rates.
  • Data Silos: Their cold email tool (Instantly) didn't talk to their CRM (HubSpot). Sales reps spent hours manually copying data.
  • Compliance Risk: Targeting strict EU regions required precise data handling and opted-in lists.

The "Local-First" Automation

We built a multi-region cold email infrastructure that treated each new country as a distinct campaign ecosystem.

Parallel to the outreach, we engineered a robust Make/Zapier integration to eliminate manual work:

  • Instant Sync: Leads who reply in Instantly are immediately created as Deals in HubSpot.
  • Context Enrichment: The conversation history is pushed to the CRM so reps have full context before calling.
  • Slack Alerts: High-intent replies trigger a notification to the specific regional sales rep.

The Results: Market Domination

By localizing the approach and automating the backend, User Guest successfully penetrated 5+ new markets. The data speaks for itself:

High Performance Campaign showing 69% Open Rate
69% Open Rate and 7.1% Reply Rate on a targeted cold list.

Consistent Quality

The localized approach yielded results across different regions and segments, maintaining high engagement rates over hundreds of leads.

Campaign Stats: 67% Open Rate
Market Expansion A: 67% Open Rate
Campaign Stats: 43% Open Rate
Market Expansion B: 43% Open Rate
  • 50% - 70% Open RatesAchieved by speaking the local language and using geo-specific domains.
  • Zero Manual Data EntryHubSpot CRM automatically populated with warm leads, saving 20+ hours/week.

The Tech Stack

To support international scale, we deployed a segmented architecture:

Instantly.ai

For centralized campaign management across multiple sending accounts.

Zapier Automation

Custom multi-step Zaps to route leads to HubSpot based on geographic logic.

HubSpot CRM

The single source of truth for the sales team.

Geo-Specific Domains

Example: userguest-fr.com for France, ensuring higher trust and deliverability.

Need CRM Integration?

Stop wasting hours on manual data entry. We build custom automations that connect your cold email campaigns directly to your CRM.

  • HubSpot / Pipedrive / Salesforce
  • Instant Lead Routing
  • Slack/Teams Notifications

Save 10+ hours per rep per week.